Syarat & Ketentuan

Silakan baca syarat dan ketentuan ini dengan cermat sebelum menggunakan layanan kami. Dengan mengakses atau menggunakan Pytixs, Anda setuju untuk terikat oleh syarat ini.

Terakhir Diperbarui: January 15, 2025
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Perjanjian Hukum

Syarat yang mengikat yang mengatur penggunaan platform dan layanan tiket kami.

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Perlindungan Timbal Balik

Pedoman yang jelas yang melindungi baik pengguna maupun Pytixs dalam semua transaksi.

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Kepatuhan Hukum

Syarat yang dirancang untuk memastikan kepatuhan terhadap hukum dan peraturan yang berlaku.

1 Penerimaan Syarat

Dengan menggunakan Pytixs, Anda mengakui bahwa Anda telah membaca, memahami, dan setuju untuk terikat oleh Syarat & Ketentuan ini. Penggunaan layanan kami yang berkelanjutan merupakan penerimaan terhadap pembaruan syarat ini.

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into binding agreements
  • You agree to comply with all applicable local, state, and international laws
  • You accept that terms may be updated and continued use implies acceptance

2 Deskripsi Layanan

Pytixs menyediakan platform online untuk tiket acara, memungkinkan pengguna untuk menemukan, membeli, dan mengelola tiket acara. Layanan kami mencakup:

1

Event Ticketing

Browse and purchase tickets for various events including concerts, festivals, and conferences.

2

Event Management

Tools for event organizers to create, manage, and promote their events on our platform.

3

Customer Support

24/7 customer service to assist with tickets, refunds, and general inquiries.

4

Secure Payments

Protected payment processing with industry-standard encryption and security measures.

3 Tanggung Jawab Pengguna

Sebagai pengguna Pytixs, Anda setuju untuk menggunakan platform kami secara bertanggung jawab dan sesuai dengan syarat ini. Berikut adalah apa yang dapat dan tidak dapat Anda lakukan:

What You Can Do

  • Purchase tickets for personal use in accordance with event terms
  • Create and maintain an accurate user account with valid information
  • Contact customer support for legitimate assistance and inquiries
  • Share event information through social media and other platforms

What You Cannot Do

  • ×Engage in fraudulent activities, including using stolen payment methods
  • ×Resell tickets at prices above face value without authorization
  • ×Attempt to circumvent security measures or abuse system vulnerabilities
  • ×Post, share, or distribute illegal, harmful, or offensive content

4 Pembayaran dan Penagihan

Pricing and Payment Terms

All prices are displayed in Indonesian Rupiah (IDR) and include applicable taxes. Payment terms include:

  • Prices are subject to change without notice until payment is completed
  • We accept major credit cards, debit cards, and digital payment methods
  • Payment processing fees may apply depending on the payment method used
  • All transactions are processed in Indonesian Rupiah (IDR) unless otherwise stated

Refunds and Cancellations

Refund eligibility depends on the event organizer's policy and timing of the request. Please refer to our detailed Refund Policy for complete information.

5 Hak Kekayaan Intelektual

Semua konten, fitur, dan fungsionalitas Pytixs, termasuk namun tidak terbatas pada teks, grafik, logo, ikon, gambar, dan perangkat lunak, dimiliki oleh Pytixs dan dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang kekayaan intelektual lainnya.

Platform Rights

Pytixs owns all rights to the platform design, functionality, and proprietary technology.

Content Rights

Event information, images, and descriptions are owned by respective event organizers or licensed to Pytixs.

User-Generated Content

By posting content on our platform, you grant Pytixs a license to use, display, and distribute that content.

6 Batasan Tanggung Jawab

Sejauh mana diizinkan oleh hukum, Pytixs dan afiliasinya, direktur, karyawan, dan agennya tidak bertanggung jawab atas kerugian tidak langsung, insidental, khusus, konsekuensial, atau hukuman, termasuk namun tidak terbatas pada:

  • ⚠️Loss of profits, revenue, data, or business opportunities
  • ⚠️Damages resulting from service interruptions or technical issues
  • ⚠️Issues arising from third-party content or event cancellations
  • ⚠️Our total liability shall not exceed the amount paid for the specific transaction

7 Pengakhiran

Kedua belah pihak dapat mengakhiri perjanjian ini kapan saja. Berikut adalah kondisi di mana pengakhiran dapat terjadi:

User-Initiated Termination

Users may deactivate their accounts at any time through account settings or by contacting support.

Company-Initiated Termination

We reserve the right to suspend or terminate accounts for violations of these terms or suspicious activity.

Upon termination, your right to use the service ceases immediately, but previously purchased tickets remain valid according to event terms.

8 Hukum yang Mengatur dan Yurisdiksi

These Terms & Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the following:

⚖️Any legal disputes will be resolved in Indonesian courts with jurisdiction in Jakarta
⚖️We encourage resolving disputes through mediation before pursuing formal legal action
⚖️These terms are governed by Indonesian law and international commerce regulations

Questions About These Terms?

If you have any questions or concerns about these Terms & Conditions, please contact our legal team for clarification.

Contact Legal TeamatauPhone: +62 895-0333-3213

© 2025 Pytixs. Hak Cipta Dilindungi.