Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 15, 2025
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Data Protection

We are committed to protecting your personal data through robust security measures.

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Transparency

We believe in clear and open communication about our data practices.

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Your Rights

Understand your rights regarding your personal information and how to exercise them.

1 Information We Collect

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing/Shipping Address
  • Payment Information (e.g., credit card details, bank account)

Automatic Information

  • IP Address
  • Browser Type and Version
  • Device Information (e.g., operating system, device ID)
  • Cookies and Tracking Technologies
  • Usage Data (e.g., pages visited, time spent)

2 How We Use Information

1

To Provide Services

Processing your bookings, managing your account, and delivering tickets.

2

For Communication

Sending updates, support messages, and promotional offers.

3

To Improve Our Services

Analyzing usage patterns to enhance user experience and features.

4

For Marketing and Advertising

Personalizing content and displaying relevant ads.

3 Information Sharing

We do not sell your personal information. We may share information with:

  • Third-party service providers for payment processing, analytics, etc.
  • Law enforcement or government agencies when required by law.
  • In connection with a merger, acquisition, or sale of assets.
  • With your explicit consent.

4 Data Security

We implement various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

🔒Data encryption (in transit and at rest)
🔒Strict access controls and authentication
🔒Regular security audits and software updates
🔒Continuous monitoring for vulnerabilities

5 Your Rights

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Right to Access

You can request a copy of the personal data we hold about you.

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Right to Correction

You can request correction of inaccurate or incomplete data.

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Right to Deletion

You can request deletion of your personal data under certain conditions.

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Right to Data Portability

You can request your data in a structured, commonly used, machine-readable format.

6 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Essential Cookies

Necessary for the website to function and cannot be switched off.

Analytics Cookies

Help us understand how visitors interact with the website.

Marketing Cookies

Used to track visitors across websites to display relevant ads.

7 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • 📅Account data: retained as long as your account is active.
  • 📅Transaction data: retained for legal and accounting purposes (e.g., 7 years).
  • 📅Marketing data: retained until you unsubscribe or opt-out.
  • 📅Anonymized analytics data: retained indefinitely for service improvement.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email SupportorPhone: +62 895-0333-3213

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